Telephone Answering
We recognise that new businesses and small businesses may not be able to justify the cost of employing dedicated telephone answering staff, there is a compelling case for outsourcing this office function to New Business Services.
- Prospective business clients or customers dislike leaving answerphone messages
- Answering telephone calls during meetings with business customers is very distracting for you, and offputting for them
- The customer you are meeting with could consider it rude if you interrupt the business meeting to answer telephone calls
- Small Business people cannot always return un-answered telephone calls at the end of the day
- Advertising a UK landline business telephone number has significantly more impact than mobile phone numbers
- Automated telephone services cannot give feedback to your small business clients, and are prone to causing telephone enquirers frustration
- Most telephone call centres are noisy, intrusive, impersonal and may employ telephone answering staff for whom English is not their first language
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Our Approach is completely personal. We discuss and record your exact commercial telephone answering requirements - and we do understand these will change from time to time. You tell us how and when you want your telephone messages relayed including SMS, E-mail, End of day report or other arrangements. |
The only surprise from the New Business Services telephone answering service is the low cost.
Absolutely All Inclusive Telephone Answering Monthly Rates
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Monthly Telephone Call Volume |
up to 75 |
76-125 |
126-200 |
200+ |
|
Basic - Non-Personalised Number |
£35 |
£50 |
£70 |
negotiable |
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Basic - Personalised Number |
£65 |
£80 |
£100 |
negotiable |
|
E-mail after every call |
+£20 |
+£25 |
+£35 |
negotiable |
|
SMS after every call |
+£25 |
+£30 |
+£40 |
negotiable |
- There are NO hidden extra costs to our small business telephone answering service - no additional cost per minute, no additional cost per UK text message, no additional cost per e-mail, no additional cost per telephone call.
- All New Business Services Telephone Answering prices shown above are net of VAT.
- Basic Telephone Answering Service includes greeting the caller, taking standard information or giving out standard information and recording the information of the telephone call.
Phone Us Now on 01473 225951 or e-mail info@newbusinessservices.co.uk